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SOLVED: Windows Audio Lag

Windows Audio Device Graph IsolationWindows Audio Device Graph Isolation

One of our laptops began having all sorts of lag problems and a process called Windows Audio Device Graph Isolation seemed to be the culprit.

It manifests itself largely on website that have video content that loads automatically.

Most sites nowadays experience this because of sidebar advertisements. There’s an easy solution that has yet to cause us any problems and dramatically improved performance on the laptop in question.

  1. Right click on the Sound Icon in the Tray (lower right corner of Task Bar)
  2. Playback Devices
  3. Right Click > Properties of the default audio device (the one with the green check)
  4. Enhancement Tab
  5. Check disable all enhancements (even if none of them are checked)
  6. Ok
  7. Ok

The performance is resolved!

The process in question is called audiodg.exe if you want to kill it individually, but the problem will tend to resurface.

For more information on how Acumen can help you, contact us today!

For additional help, feel free to click on the Microsoft Support link below:

https://support.microsoft.com/en-us/contactus/

 

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SOLVED: GP Dynamics 401 Error

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GP Dynamics

After rebuilding the SQL Server and restoring databases due to a catastrophic hardware failure that even corrupted the redundancies, once users tried to open certain smartlists, they received the following error window:

GP Dynamics

Then, after getting the message multiple times, the smartlist data finally showed, but it was a major nuisance for the users.

After troubleshooting, I found the issue to be because in the new install of SSRS, I had set it to run on a domain service account. After trying some other potential solutions, I found that setting the SSRS service to run as NETWORK SERVICE ceased the copious number of error messages received.

See our Network Services page for more information on ways we can help you!

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SOLVED: Dynamics 2012 Upgrade Issue

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Dynamics 2012

This past weekend I upgraded a client’s installation of Microsoft Management Report v.2 to 2012. After transferring everything and testing it, I reported it ready for production. Soon after, I got an email from a user with the attached screenshot of the error message he received when generating a report in the updated Report Designer:

Dynamics 2012

Dynamics 2012 Solution

When I went into Report Viewer, I found that the reports had been generated.

But I was able to open them in the viewer. I just could not open the reports from within Report Designer.

The issue that I found was that at one time, the Terminal Server that the application runs on at one time had Google Chrome.

But Chrome had since been removed. In the time that Chrome was there, the user had had Chrome set as the default browser. Since Chrome had been removed, Internet Explorer had never been reset as the default browser.

(This being a Terminal Server and the users were trained not to use a browser from the remote desktop).

Once I set IE as the default browser, Management Reporter was able to send the reports to browser, as was the expected behavior.

The issue does not seem to be the use of a browser other than IE, just the lack of a default browser set for the user. Even though I didn’t test it on the system, Management Reporter Web Viewer should run on Microsoft Internet Explorer 9 or 10, Chrome 22.0.1229.79 or newer, Firefox 14.01 or newer or Safari 5.1 or newer.

See our IT Support Page for more information.

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SharePoint List Tool Tabs Unavailable

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I was recently working with one of my SP 2010 Lists and found that tab category List Tools with the Tabs of Items and Lists was missing. It wasn’t too hard to find the problem but I couldn’t find anywhere that gave you step-by-step instructions on how to fix it.

MissingTabs SP

 

The problem is that a Content Editor Webpart was added to the List Page but was left blank. Essentially, someone accidently added an extra webpart but didn’t populate it with any actual data. All the advice I found suggested removing the extra web part. I didn’t know how to do this.

Here’s how

  1. Navigate to the List in question (not a Page displaying the list, but the list itself)
  2. From the Site Actions drop-down (upper left) choose Edit Page
  3. Click the arrow (upper right) of the offending Content Editor Webpart and choose Delete
  4. Then, click the Page Tab
  5. Click Stop Editing

You should now see your tabs where they belong! Hooray.

For more information about how Acumen can help with your SharePoint needs, contact us today!

For additional help, contact Microsoft Support by clicking the link below:

https://support.microsoft.com/en-us

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SOLVED: Access Dialog Issue

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Microsoft Access kept hanging on when .Show was called the second time in an application. I created a simple example showing it either hanging or killing the Access 2010 program running windows 7.

Clicking the first button and then the second button kills the Access program (“Access has stopped working…”). Clicking the first button and then the third button hangs, and you have to use the Task Manager to kill the application.

Changing the argument in btnBrowse1_Click to msoFileDialogPicker makes it all work. Various combinations of declaring f as FileDialog throughout produces various results, not all of them successful.

Option Compare Database – Access 2010

Private Sub btnBrowse1_Click()
Dim f As Object
Dim varfile As Variant

Set f = Application.FileDialog(msoFileDialogOpen) ' Argument was supposed to be msoFileDialogPicker
    f.initialfilename = "*.xls"
If f.Show Then
    If f.SelectedItems.Count > 0 Then
        For Each varfile In f.SelectedItems
            txtFilename = varfile
        Next
    End If
End If

End Sub

Private Sub btnBrowse2_Click()

Dim f As FileDialog
Dim varfile As Variant

Set f = Application.FileDialog(msoFileDialogFilePicker)
    f.initialfilename = "*.xls"
If f.Show Then
    If f.SelectedItems.Count > 0 Then
        For Each varfile In f.SelectedItems
            txtFilename = varfile
        Next
    End If
End If

End Sub

Private Sub btnBrowse3_Click()

Dim f As Object
Dim varfile As Variant

Set f = Application.FileDialog(msoFileDialogFilePicker)
    f.initialfilename = "*.xls"
If f.Show Then
    If f.SelectedItems.Count > 0 Then
        For Each varfile In f.SelectedItems
            txtFilename = varfile
        Next
    End If
End If

End Sub

FileDialogTest Access 2010

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You can’t list SSIDs with WinRT

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SSID

The new Microsoft API WinRT doesn’t allow you to list SSIDs regardless of user permissions.  While it can be done with Win32, it cannot be done with WinRT.  Remember that an App can’t enter the Store unless it is exclusively WinRT.  This means that there isn’t any advanced WiFi analysis Apps in the Windows 8 store.

On Android you can get this:

SSID: XYZ, BSSID: 00:1d:b3:4d:f0:db, capabilities: [WPA-PSK-TKIP+CCMP][WPA2-PSK-TKIP+CCMP-preauth], level: -90, frequency: 2452

For the “official” response:  http://social.msdn.microsoft.com/Forums/en-US/winappswithnativecode/thread/43cf36c0-a906-41b6-b6a3-8fd512a2b4fa

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